FAQ
Questions, answered.
Ordering, sizing, shipping, and care — everything you need to know before and after placing your Gorelax order.
Browse our collection, pick your size and colour, then add it to your cart. When you're ready, head to checkout and follow the steps to complete payment.
We accept all major credit and debit cards, UPI, and net banking.
No, all orders are final sale.
Check your spam or promotions folder first. If it's still missing after 30 minutes, contact us at info@gorelaxindia.com with the name and number used at checkout.
We currently ship across India.
Orders are delivered in 5-7 days.
Orders above ₹999 qualify for free shipping. Otherwise, a flat shipping fee of ₹120 applies.
Once your order ships, you'll get a tracking link by email and SMS. You can also check status by logging into your Gorelax account.
If your order has not arrived within the expected window, email info@gorelaxindia.com with your order number and we will check it with our courier partner.
We do not accept returns. All orders are final sale. We would be happy to hear your grievances at info@gorelaxindia.com.
We do not accept returns. All orders are final sale. For sizing-related help, please email info@gorelaxindia.com with your order number and concern.
We do not offer returns on colours. However, for sizing, we will be happy to help you. Please email us at info@gorelaxindia.com.
All items are non-refundable and all sales are final.
All items are non-returnable. All sales are final.
Check our Size Guide for measurements across pajama suits, polos, and pants. Measuring a similar-fitting garment you already own is the quickest way to compare.
Most products fit true to size. Product pages mention where an item has a relaxed or fitted look.
You can contact us at info@gorelaxindia.com and we will help you with availability wherever possible.
We use different types of fabrics that are best suited for our garments, including cotton, rayon, polyester, and more.
Machine wash cold with similar colours, skip the bleach, and line dry in shade. Avoid high-heat ironing directly over prints.
Our fabrics are selected for everyday comfort and durability. Cold washes and shade-drying will always give you the best results.
No, you can check out as a guest. Creating an account just makes it faster next time, with saved addresses and order tracking.
Click Lost your password on the sign-in page and follow the instructions sent to your registered email.
Email info@gorelaxindia.com or use our Contact Us page. We typically respond within 1 business day.
Still stuck on something?
We're here to help. Drop us an email and we'll get back to you within 1 business day.
info@gorelaxindia.com